Terms and conditions

1. Introduction

asja (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our website, booking system (Wix Hotels), and webshop.

This Privacy Policy applies to this website and to all relationships between us and you, our (potential) customer and/or business partner.

By using this website and providing your personal data, you explicitly agree to the way in which we collect and process your personal data.

We comply with the General Data Protection Regulation (GDPR).

2. Who we are

Jasmien Smets
Address: Grétrystraat, 2018 Antwerpen

Email: hello [at] asja-antwerp.com

VATnr: BE0668975940

3. What personal data do we collect?

We may collect the following categories of personal data:

Identification and contact details: name, email address, phone number, postal address, company details and other details that are actively provided.
Booking and order information: reservation details, payment information (processed securely by payment providers), special requests.
Account information: if you create an account for bookings or purchases.
Technical data: IP address, browser type, device information, and cookies (see our Cookie Policy).
Communication data: information you provide when contacting us.

4. How do we use your data?

We process your personal data for the following purposes:

To provide our services (e.g., hotel bookings, webshop orders, photography services).
To process and confirm reservations and purchases.
To send service-related communications (e.g., confirmation emails, invoices).
To improve our website, webshop, and services (e.g., using analytics).
To comply with legal obligations (e.g., tax, accounting).

We do not use your data for marketing or advertising purposes without your explicit consent.

5. Legal basis for processing

We process your personal data based on art. 6 GDPR :

Contractual necessity: to perform our contract with you (e.g., processing a booking or order).
Legal obligation: to comply with laws (e.g., accounting, tax).
Legitimate interests: to improve our services and ensure website security.
Consent: for the use of cookies and analytics, where required.

6. Who has access to your data?

We only share your data with trusted third parties when necessary for managing and optimizing business operations, including:

Wix.com Ltd. (website hosting, Wix Hotels, webshop platform and general wix.com applications).
Payment providers (for secure payment processing).
Usercentrics (cookie consent management).
Professional service providers (e.g., accountants, IT support)

These parties or obliged to process your data in accordance with GDPR. Some providers may be located outside the EU. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

Without prejudice to the foregoing, it is possible that xxx may disclose your personal data to the competent authorities (1) legally necessary and (2) for the protection and defense of its rights.

7. How long do we keep your data?

We do not keep your data longer than necessary:

Booking and order data: retained for the period required by tax/accounting law (usually 7 years).
Communication data: until your request is resolved, unless longer retention is required.
Cookies: see our Cookie Policy for retention periods.

8. Your rights

You have the following rights under GDPR:

Right of access (request a copy of your data).
Right to rectification (correct inaccurate data).
Right to erasure (“right to be forgotten”).
Right to restriction of processing.
Right to data portability.
Right to object to processing.
Right to withdraw consent (e.g., cookie settings or news letter).
Right to lodge a complaint with the data protection authority.

To exercise your rights, contact us at [xxx].

9. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

10. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices of such third parties.

11. Changes to this policy

This Privacy Policy is applicable as of 22/09/2025. We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated date.

12. jurisdiction clause

This Privacy Policy is governed, interpreted, and enforced in accordance with Belgian law. Belgian law shall have exclusive jurisdiction in the event of any dispute, and the courts of the Antwerp judicial district shall have exclusive competence, unless mandatory law provides otherwise.

13. Contact

For questions about this Privacy Policy or your personal data, please contact us: hello [at] asja-antwerp.com